Hello, and thank you for visiting my website. Here is a bit of history; I have dual backgrounds in both Psychology and Software and hold a BA in Visual Communications and a Masters in Clinical Psychology. I make my home in the Pacific Northwest. Ongoing education includes a certification in Intellectual Property Management, certification quarters in Project Management and Non-Fiction Writing, and a 2005 Grant Writing course, taught through Antioch University. I am an expert in Post Traumatic Stress Syndrome (PTSD). My work experience includes 15 years of professional work in business analyst roles, process improvement, organizational development, management, and project management for organizations such as Vulcan, Cingular, T-Mobile, AT&T, Microsoft, Data I/O, Fluke, The Boeing Company, Starbucks, Washington Mutual, Seattle Municipalities, and The Fred Hutchinson Cancer Research Center. During the 1990s I affiliated with the University of Washington's Department of Psychology, via Clinical Nomination and Appointment for work with Borderline Personality Disorder clientele. Other clinical participation included studies of Marital Relations, studies of Dependency and Addiction and extensive work with survivors of Extreme Trauma and Dissociate Disorders. I have many years experience in coaching and teaching, and currently work in Behavioral Modification with Healthcare Organizations. Some project examples; City of Seattle Office of Arts & Cultural Affairs - Fire Station 9 Artist Selection Panelist, re: external 3-D installation. Phinney Neighborhood Association - Created course curriculum for "Things You've Never Heard You Can Do on Word" at the Center in the Fall, 08. Large Eastside Software Corporation publishing group - Facilitated the creation of in-house modular training for new employees with rotating volunteer/mentors. Project Managed the business requirements gathering, design and implementation of an internal soup-to-nuts how-to training program and online publishing process. Boeing - Worked in a process improvement group operating under the Carnegie Mellon's People Capability Maturity Model Program, wherein we evaluated different business divisions in order to rate them via the Carnegie Mellon model of levels 1-5 functionality (5 being excellent). We designed and facilitated tailored training to fit each groups needs to advance to the next level. T-Mobile - Learning and Development: Project managed the tool development, deployment and subsequent training for a company wide software document performance upgrade for all call center reps. T-Mobile - HR-IT group: Project managed the research (via third party vendors) and development of a Time Keeping tool, that was legally required for all call center reps to use to accurately capture their daily times. This was a company wide deployment of a desk top application. Starbucks - Worked on designing an internal training pilot for integrating the newly purchased SAP 2.0 Compensation model for 4 HR groups and the in-house Testing group. Also performed vendor research across Canada and the US, to find the best Vehicle Reimbursement Program for Starbucks, and arranged for Vendor training (online, WebEx and in person) for Starbucks personnel. Large Eastside Software security group - Created and deployed email training to introduce and invite the global population to adopt and use a new secure external email alias. We designed a web-based tool that was simple, easy and that was introduced via email to the global population. Company wide deployment. Large Eastside Software Corporation - Created training for newly created business planning and marketing campaign tools. Company wide deployment. Private practice - Created corporate training for middle and upper management in corporate communications. Taught this training (including Train The Trainers) at corporate sites across the US. Coaching applications include; Identity Theft prevention Interpersonal Skills in the Workplace Diversity and Cultural Communications Team Building and Empowerment For detailed coaching and training outlines, and general inquiries, please contact us. In June 2001, we completed a first of its kind, three quarter Certification program through the University of Washington in IP Management. This ground breaking program provides a foundation in intellectual property (IP), and provides skills and methods covering the management, copyright, patent, trademark and licensing matters in various fields,including software. A detailed resume is available upon request.