Expert and engaged
technologist and clinician with combined experience in Software, Wireless/Telecom,
Aerospace, Food & Retail, Electronics, Manufacturing & Government,
Advanced Academia and Clinical Psychology via private and agency venues.
Prefer collegial environments where teaming and collaboration are valued.
business requirement gathering & writing, operating as liaison between
agency wide departments, interviewing clientele, assessing emergent
technologies and effecting implementation of new Peoplesoft financials
scanning and management software, and HRMS projects.
Review new technical
tools and build training for new users. Instructor led, Live Meeting,
written and face-to-face training materials. Help to TTT (Train The
Trainers), and project manage individual training requests. Bug fix
and trouble shoot new software and work as a liaison between all involved
Provide project management
around the implementation of an ERP tool; SAP MA enabled hybrid for
enterprise wide deployment, and external global sales. Serve as a liaison
between dev team, communications teams, technical writers and sales
groups, working with Identity Security team. Contribute to marketing
efforts for rollout of new product and to educational/training efforts
in support of product introduction.
Provide project management
in the Human Resources Department, with the implementation of SAP Compensation
modules. Business requirement writing, team management, testing, and
market analysis. Also perform research and analysis for HR services
outsourcing, vendor selection, software enhancements and systems improvements.
Provide process improvement
consulting to the wireless community, to include recruiting and staffing,
curriculum development, project management, business needs assessments,
market research and metric analysis. Provide business analysis of existing
initiatives and develop/document new processes for company-wide timekeeping
DOL compliance measures. Project manage HR system upgrades (SAP), and
research/ establish new best practices for competitive hiring measures.
Provide business process
development to a wireless customer base of 3000, to include defining
and streamlining processes, creating project identification and tracking
tools, building project and process documentation, contract and project
Perform business level
assessments, workshops and training programs for internal business units
to bring them to their next business performance maturity level. Perform
IP management for contracts, agreements. Analyze business metrics, measure
status & improvement, provide mentoring and consulting. Develop
and enhance delivery of the PCMM business model and other communicational
tools. Previous: Operate as liaison between Access & DCAC/MRM groups,
responsible for change management, pm work, scheduling, QA for software
releases, customer relations and designing new processes.
Perform all aspects
of Project Management; client relations, document management, sales
team connectivity, resourcing and scheduling, test team building, billing,
perform requirements gathering, project scoping, proposals/bid writing,
and managing projects from concept to deliverables.
Manage high traffic/volume
software documentation publishing group; Production Department. Manage
recruiting, training, employee & departmental development, employee
relations, performance reviews and compensation for 13 direct reports.
Coordinate production schedules, communications, vendor relations, quality
control, and the design/implementation of new editorial procedures and
University of Washington Consultant, Psychotherapist 1989 - 2000
Private practice established in 1989.
Clinical nomination and appointment by University of Washington Department
of Psychology, to work with referred clientele on extended research
study. Designed/presented business seminars for middle and upper management
at corporate sites across US.
in Intellectual Property Management; University of Washington, Seattle,
Masters of Arts
in Psychology; Antioch University, Seattle, WA
Bachelor of Arts,
Visual Communications; Western Washington University, Bellingham,
TRAININGGrant Writing and Fund Raising: Antioch University, Seattle, Washington